Hotel Policy

• Check-in: From 3:00 PM
  (Arrivals after 10:00 PM must be arranged in advance – in-room check-in available)
• Check-out: By 11:00 AM
• Late check-out: Until 1:00 PM (£25 charge, on request)

Minimum age for check-in: 18 years.

• Accepted cards: Mastercard, Visa, Debit Cards
• Full payment required at reservation
• We reserve the right to pre-authorize your card for stay + incidentals. Top-ups may occur during your stay if required.

• Free cancellation up to 72 hours before arrival (by 3:00 PM local time).
• After this, the full stay amount is chargeable.
• Special occasion bookings may have different terms – please check when booking.
• No-show: 100% of stay charged (non-refundable).

Continental breakfast served in the restaurant:

• Mon–Fri: 7:30 AM – 9:30 AM
• Sat–Sun: 8:30 AM – 10:00 AM

Due to the age and layout of the building, the hotel is not wheelchair accessible.

Pets are not allowed (except guide/service dogs).

• All rooms & public areas are non-smoking.
• Smoking outside designated areas → £250 fine for deep cleaning.

• We may charge your card for any damage, specialist cleaning, or missing items.
• Missing items charged at full replacement value, including carriage.

Rooms serviced between 12:00 PM – 3:00 PM.

In case of fire alarm, follow the evacuation plan instructions.

If severe weather prevents travel to the Isle of Man within the 72-hour cancellation window, one date change is allowed (subject to availability).

• £50 per extra guest per night (includes breakfast).
• £30 per child under 11 (includes breakfast).
• Room 5 & Room 8 include an extra single bed.

Please book restaurant seats separately (not automatic with hotel booking).

• Wed–Thu: 5:00 PM – 8:30 PM
• Fri–Sat: 12:00 – 2:30 PM & 5:00 PM – 9:00 PM
• Sun: 12:00 – 4:30 PM

Closed Monday & Tuesday

• Available during pub opening hours.
• Urgent / Emergency: 07624 287231

Book direct on the official Ginger Hall Hotel website for the lowest rates.

• 3–17 Nov 2025 (inclusive)
• 15–30 Jun 2026 (inclusive)

Restaurant, hotel, and pub food closed during these dates.

Be reasonable and respectful at all times. Don’t:

• Bring pets (except assistance dogs; pet-friendly rooms only if agreed in advance).
• Bring hazardous materials or cooking appliances (toasters, grills, mini-cookers).
• Tamper with fire alarms/emergency equipment.
• Block staff access when required (housekeeping permitted at least every two days).
• Remove, damage or destroy hotel property.
• Use hotel tech/Wi-Fi to access unlawful/obscene material.
• Cause disturbance to guests or staff.

Children under 16 must be accompanied by an adult (18+).

If rules are broken or damage occurs, we may cancel your reservation, refuse access, remove items (disposed after 7 days if uncollected), retain payments/charge full stay, and refuse future bookings. No refunds/compensation in such cases.